Q. How long does shipping take.
Shipping takes 5-7 BUSINESS days. (10-14 BUSINESS days during high volume times). Please note that some orders may ship out before that timeframe.
Q. How do I change or cancel my order?
Every purchase is a final sale.
Q. Can I return or exchange an item?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Exchanges are only permitted on clothing merchandise. Please view our Refund Policy for more information.
Q. My item was stolen, How can I get a refund?
We encourage you to contact the shipping carrier to find out your options. They may advise you to contact us, however, please note that we are not responsible for any actions taken on their behalf such as damaged, delayed, lost or stolen packages.
Q. I gave an incorrect address, can I get a refund?
We are sorry to inform, If you provided an incorrect address at checkout, a refund will not be granted. Please be sure to double check your information before submitting your order.
Q. What method is used for shipping?
All packages are shipped USPS ONLY.
Q. What happens when my order is returned to sender?
Once your order is returned to sender, we will contact you via email to the same email address provided at checkout. If you’re requesting for your order to reship, you must purchase a reship fee. If you’d rather not have your order reshipped, we will issue a store credit in the full amount of your order minus the shipping cost.
Q. Do you ship internationally?